Sign up for BrüCrew Rewards and earn points on every purchase moving forward. Once you sign up, you'll receive exclusive access to your rewards account and referral link. You can share your referral link to give your friend a discount.

Here's how to sign up:

1. Visit the BrüCrew Rewards page

2. Locate and click the Join Now button
   

3. Provide the required information to register for an account.

4. Verify your account via email.

5. Go back to the BrüCrew Rewards page and Sign In.

And that's it! Welcome to the BrüCrew!

Once you've joined, learn How to Earn and Use Points!

Earning points is easy! Here's how:

• Refer a Friend: Earn 1,000 points (that’s $10!) by referring us to your friends, loved ones, coworkers, etc. who have never purchased from BrüMate.

• Birthdays: We want to celebrate you. Depending on your tier (up to a $25 gift) for your birthday!

• Purchase a Brü: For every dollar spent, you’ll earn 5 points towards your next purchase!

• Leave a Review: Love your purchase? Share how it’s made a difference in your day and earn points for doing so.

• Tag Along on Socials: Did you know we have a VIP Facebook group? Joining our FB community group lends you the inside scoop on upcoming releases, an ability to connect with our founder, and is a great way to connect with others. Plus, following our Instagram earns you 50 points!

*NOTE:

• Friend referrals must be a new customer, and they will need to place an order over $25 for the referral to be eligible for points.

• Birthdays must be entered into your account the day before in order to automatically receive points.

  • You can do this by locating Ways To Earn Points on the BrüMate Rewards page. If your birthday has not been entered, you can do so where it says Happy Birthday.

• Shipping, taxes, and other fees are not eligible for points when placing an order.

• Orders paid for with a gift card do not earn points.

• You will receive a product review email once your order is delivered. Reviewing products through those emails is the only way to earn points in your account. All reviews made from the site will not be credited to your account.

You must follow our social media through the links on the BrüMate Rewards page while signed into your account to receive points.

1. Go to the BrüCrew Rewards page and sign in.

2. Locate your points balance at the top of the page.

3. Scroll down on the rewards page until you see Rewards You Can Redeem or Earn.

4. If you are eligible for a reward, you will be able to click Use this Reward. If you are not eligible, it will show Need More Points.

5. To redeem, click Use this Reward and Redeem.

6. Copy the code and add it at checkout to redeem your discount!

7. If you are not ready to redeem your code immediately, it will remain in your account history.

NOTE: Points can only be redeemed in certain increments from the Rewards page.

*NOTE: Customers may only redeem each Exclusive Product once per calendar year.  Customers may only redeem two Exclusive Products per tier during a calendar year.

1. Go to the BrüCrew Rewards page and sign in.

2. Locate your points balance at the top of the page - You must have 1,000+ points and be in the Gold Tier or 2,500+ points and be in the Platinum Tier to be eligible to redeem an exclusive product in that tier.

3. Scroll down on the rewards page until you see Redeem Points For Product.

4. Click Use This Reward under the item you want to redeem, then click redeem.

5. The code should populate immediately and automatically add the item to your cart.

NOTE: If this does not happen, please do not redeem a second time. If the code does not populate immediately, please refresh the page.

6. If you remove the item from your cart, you'll need to scroll down on the rewards page to find your account history. Within the account history, you'll see the product name and a green approved status**.** Click approved and copy your code to automatically add the item back into your cart.

7. Add anything else you'd like to your order, then head to checkout!

NOTE: Orders that include pre-order items ship in full.

*Exclusive products cannot be resold or traded to prevent scalping, and will result in removal from the Rewards Program.

Our rewards program is broken into 4 tiers based on how much you spend a year, and vary with unique perks: Bronze, Silver, Gold, and Platinum.

How do I increase my tier level and why would I want to do so?

Tier levels are affected by money spent on the BrüMate website or app through your account in the last 12 months. If you create an account, you will automatically be granted into the Bronze Tier. 

Once you purchase $150+ on the site or app, you'll be eligible for the Silver Tier. The next tier is the Gold Tier, and you must spend $300+ to be eligible. 

Our highest tier is the Platinum Tier and requires $500+ of purchases within the last 12 months to be eligible. This tier has special perks, including a 1-time free shipping code (you will receive this via email within 72 hours of becoming Platinum) and access to exclusive products! 

Birthday points are also based on your tier, as shown in the graphic above.

Thanks for sharing the BrüCrew love with your friends and family through referrals!

How to earn 1,000 Reward Points:

1. Access your BrüMate Rewards account.

2. Scroll down to access your referral link.

3. Locate the button & open. 

4. Send the link to anyone who has not made a BrüMate purchase.

5. When your friend clicks on your referral link, they will be directed to a page on our website that requests their email address. 

6. Once their email is entered, they will receive a 15% discount code (if they are a new customer)

Once they complete a purchase of $25 or more using the referral discount code, you will be credited 1,000 BrüPoints!

The message above often occurs when the referring customer and the referred customer have the same IP address. While it is an effort to prevent customers from referring themselves, it is not failproof and unfortunately sometimes prevents legitimate referrals. In these cases, we recommend referring to someone who is not on the same wi-fi network as you. If you continue to see this message, please contact us for support!